Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#9351: Unplanned Outage | NBN | CASTLE HILL,NSW
Started:
13/03/2025 12:45pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-03-13 13:19:02
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of CASTLE HILL and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-03-13 13:19:28
We wish to advise that the field technician has revised the estimated arrival time to 15/03/2025 by 13:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-03-14 16:30:58
We wish to advise that the estimated time of restoration has been updated to 20/03/2025 by 16:30 AEDT
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-03-20 17:42:22
We wish to advise that the field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-03-27 11:44:20
We wish to advise that The estimated time of restoration has been updated to 27/03/2025 by 15:00 AEDT
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-03-28 09:53:05
We wish to advise that the estimated time of restoration has been updated to 28/03/2025 by 13:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.