Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#6839: Unplanned Outage | NBN | Shalvey NSW
Started:
12/12/2024 10:30am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-12-12 10:40:28
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Shalvey and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2024-12-12 13:03:41
We wish to advise that the field technician has revised the estimated arrival time to 12/12/2024 by 16:00 AEDT.

we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.

Posted: 2024-12-12 15:01:57
We wish to advise that the field technician has revised the estimated arrival time to 12/12/2024 by 18:00 AEDT.

we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2024-12-13 09:36:06
We wish to advise that the Field Services need to perform works on network hardware taking additional users offline. The additional impact is being tracked under an emergency change request (CRQ000008488109).

we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.