Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#5409: Unplanned Outage | NBN | Lonsdale, SA
Started:
07/11/2024 3:45am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-07 09:47:55
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Lonsdale and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-07 09:48:36
We wish to advise that the technician has identified an open circuit approximately 652 metres from the exchange. They will investigate further and provide an update.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-07 12:21:45
We wish to advise that the Investigations by the technician indicate a cable issue 652 metres from the exchange. A cable repair technician is being engaged to attend the site and conduct further scoping. The ETA will be provided when it becomes available.
The ETR will be revised when the cable technician completes the assessment of works needed.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
The ETR will be revised when the cable technician completes the assessment of works needed.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-07 13:02:45
We wish to advise that the technician is onsite and identified two damaged cables. The technician is attempting an interim fix which will prevent civil works. Further details will be provided when it is available.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.