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We are currently experiencing longer than average hold times due to the 3G shutdown and other factors. Thank you for your patience while we assist other customers.

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#5404: Unplanned Outage | NBN | WORONGARY,QLD
Started:
07/11/2024 9:15am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-07 09:34:38
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of WORONGARY and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-07 09:57:17
We wish to advise that the nbn has requested a technician to attend the site and investigate a loss of service. An update will be communicated once an ETA is available.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-07 12:51:21
We wish to advise that the nbn can confirm the assigned technician is now on-site. Further updates will be communicated as progress reports from the field are received. The ETR has been set to 14:00 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.