Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#5320: Unplanned Outage | NBN | Myalup, WA
Started:
05/11/2024 2:45pm
Estimated Resolution:
06/11/2024 9:15am
Type:
unscheduled
Posted: 2024-11-05 16:12:48
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Myalup and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-05 16:13:25
We wish to advise that the nbn is investigating a loss of connectivity to the node. If services are unable to be restored remotely, a field technician will be dispatched to the site.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-05 17:01:55
We wish to advise that the remote troubleshooting confirms the site is isolated due to a power outage and the backup batteries depleting. Services are expected to restore when the external power returns.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-06 08:55:04
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.