We are currently experiencing longer than average hold times due to the 3G shutdown and other factors. Thank you for your patience while we assist other customers.

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#5277: Planned Network Maintenance | NBN | SA Prospect and Modbury

Started:

29/11/2024 12:00am

Estimated Resolution:

29/11/2024 6:00am

Type:

scheduled

Posted: 2024-11-04 23:23:28

Moose wishes to advise you that maintenance is scheduled for the NBN services in the suburbs of Prospect, Modbury and its surrounding areas.

Work Start: 2024-11-29 00:00 AEDT
Work End: 2024-11-29 06:00 AEDT
Impact: 45 min outage

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on 1300 566 673 or lodge a ticket via email to: admin@moosemobile.com.au

Our apologies for any inconvenience.