fbpx

We are currently experiencing longer than average hold times due to the 3G shutdown and other factors. Thank you for your patience while we assist other customers.

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

Back to Network Status
#5117: Unplanned Outage | NBN | PETERSHAM, NSW
Started:
31/10/2024 10:00am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-10-31 10:07:07
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Petersham and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-10-31 11:35:42
We wish to advise that the nbn network engineers are performing remote troubleshooting on an alarm to the Splitter. If services are unable to be restored remotely, a technician will be engaged to attend the site.
Posted: 2024-10-31 16:44:07
We wish to advise that the field technician is estimated to arrive to the impacted site by 31/10/2024 by 19:00 AEDT