We are currently experiencing longer than average hold times due to the 3G shutdown and other factors. Thank you for your patience while we assist other customers.

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

Back to Network Status

#4634: Planned Network Maintenance | NBN | VIC Melbourne

Started:

12/11/2024 12:00am

Estimated Resolution:

12/11/2024 6:00am

Type:

scheduled

Posted: 2024-10-21 05:42:51

Moose wishes to advise maintenance is scheduled for NBN services in Melbourne/Victoria and its surrounds. Maintenance will take place as mentioned below.

Work Start: 12/11/2024, 00:00
Work End: 12/11/2024, 06:00
Time Zone: Melbourne/AEDT
Impact: Up to an hour during the maintenance window

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 566 673 or lodge a ticket via email to: admin@moosemobile.com.au

Our apologies for any inconvenience.

Posted: 2024-10-23 05:28:26

Moose wishes to advise maintenance is scheduled for all the NBN services in Melbourne/Victoria and its surrounds. Maintenance will take place as mentioned below.

Work Start: 12/11/2024, 00:00
Work End: 12/11/2024, 06:00
Time Zone: Melbourne/AEDT
Impact: Up to an hour during the maintenance window

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 566 673 or lodge a ticket via email to: admin@moosemobile.com.au

Our apologies for any inconvenience.

Posted: 2024-10-23 08:16:54