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We are currently experiencing longer than average hold times due to the 3G shutdown and other factors. Thank you for your patience while we assist other customers.

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#4301: Planned Network Maintenance | NBN | SA
Started:
06/11/2024 12:30am
Estimated Resolution:
06/11/2024 10:15am
Type:
scheduled
Posted: 2024-10-11 18:16:58
Moose wishes to advise maintenance is scheduled for NBN services in the state of SA and its surrounds.

Maintenance will take place between 06/11/2024 00:00 ACDT and 06/11/2024 06:00 ACDT.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 566 673 or lodge a ticket via email to: admin@moosemobile.com.au

Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.moosemobile.com.au/
Posted: 2024-11-06 09:47:48
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.

Our apologies for any inconvenience.