We are currently experiencing longer than average hold times due to the 3G shutdown and other factors. Thank you for your patience while we assist other customers.

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#3435: Unplanned Outage | NBN | MANLY WEST,QLD

Started:

18/09/2024 11:45am

Estimated Resolution:

No ETR

Type:

unscheduled

Posted: 2024-09-18 16:43:31

Moose wishes to advise that there is currently an unplanned outage for NBN services in the suburb of Manly West and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.moosemobile.com.au/

Posted: 2024-09-20 15:26:32

Moose wishes to advise that the estimated time for restoration [ETR] for this outage has now been updated to:24/09/2024 by 15:00 AEST

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.

Posted: 2024-09-24 10:15:20

Moose wishes to advise that the estimated time for restoration [ETR] for this outage has now been updated to:25/09/2024 by 11:00 AEST

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.

Posted: 2024-09-24 10:22:37

Moose wishes to advise that the estimated time for restoration [ETR] for this outage has now been updated to:25/09/2024 by 17:30 AEST

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.