Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#18922: Unplanned Outage - NBN - Mernda, VIC
Started:
02/09/2025 10:51am
Estimated Resolution:
02/09/2025 4:24pm
Type:
unscheduled
Posted: 2025-09-02 10:58:34
NBN is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway, and we will advise once the outage is resolved.
Posted: 2025-09-02 13:30:24
Troubleshooting has identified a local power outage affecting the nbn network causing a loss of service to customers. nbn is monitoring the situation and once the power is restored will test alarms and perform health checks on the network to confirm stability.
Posted: 2025-09-02 16:24:09
Your service outage has been resolved.