Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#18853: Unplanned Outage - NBN - Woolloongabba, QLD
Started:
01/09/2025 7:58pm
Estimated Resolution:
02/09/2025 2:53am
Type:
unscheduled
Posted: 2025-09-01 20:14:44
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-09-01 22:41:06
The technician has arranged the parts required for restoration and is expected on-site at midnight.
Posted: 2025-09-02 01:13:00
The field technician is estimated to arrive to the impacted site by 02/09/2025 by 02:00
Posted: 2025-09-02 01:28:03
The estimated service restoration is now 2025-09-01 19:30:00
Posted: 2025-09-02 02:53:42
Your service outage has been resolved.
Posted: 2025-09-02 06:19:49
nbn can confirm that services were restored at 01:45 after a tech attended the site and replaced the 4RRXF (Quad Return Path Receiver module). Network Engineers tested services and have confirmed stability.