Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#18712: Unplanned Outage - NBN - South Yarra, VIC
Started:
30/08/2025 8:45pm
Estimated Resolution:
01/09/2025 11:49am
Type:
unscheduled
Posted: 2025-08-30 21:01:11
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-08-31 18:39:54
The estimated service restoration is now 2025-08-31 10:00:00
Posted: 2025-08-31 18:50:08
nbn can confirm the assigned technician is now on-site. Further updates will be communicated as progress reports from the field are received. The ETR has been set to 20:00.
Posted: 2025-09-01 06:55:56
The technician was unable to gain access to the fault location and will reattend during business hours.
Posted: 2025-09-01 09:07:19
The technician is currently enroute to site. Further updates will be advised when available.
Posted: 2025-09-01 09:47:43
The estimated service restoration is now 2025-09-01 04:00:00
Posted: 2025-09-01 09:52:44
The technician has arrived onsite and is investigating. Further updates will be provided when available.
Posted: 2025-09-01 11:49:18
Your service outage has been resolved.