Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#17492: Unplanned Outage - NBN - COBURG,VIC-3058
Started:
20/08/2025 10:58pm
Estimated Resolution:
02/09/2025 12:00pm
Type:
unscheduled
Posted: 2025-08-21 13:17:54
NBN is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway, and we will advise once the outage is resolved.
Posted: 2025-08-21 13:18:17
The field technician has revised the estimated arrival time to 21/08/2025 by 21:30
Posted: 2025-08-22 06:40:55
The field technician has revised the estimated arrival time to 22/08/2025 by 10:30
Posted: 2025-08-23 01:19:39
The field technician has revised the estimated arrival time to 25/08/2025 by 10:30
Posted: 2025-08-23 15:44:04
The estimated service restoration is now 2025-08-24 06:00:00
Posted: 2025-08-23 15:44:05
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-08-25 13:56:13
The estimated service restoration is now 2025-08-26 06:00:00
Posted: 2025-08-26 18:31:08
The estimated time of restoration has been updated to 26/08/2025 by 16:00
Posted: 2025-08-27 10:24:47
The estimated service restoration is now 2025-08-27 04:30:00
Posted: 2025-08-27 10:29:53
The estimated time of restoration has been updated to 27/08/2025 by 14:30
Posted: 2025-08-27 12:16:21
The attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
Posted: 2025-09-02 09:52:25
The estimated service restoration is now 2025-09-02 02:00:00
Posted: 2025-09-02 09:52:27
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers