Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#16393: Unplanned outage - NBN - South Bunbury, WA

Started:

14/08/2025 3:15pm

Estimated Resolution:

No ETR

Type:

unscheduled

Posted: 2025-08-14 15:15:18

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Posted: 2025-08-14 15:15:30

Engineers have completed remote troubleshooting and have identified a vectoring card issue. Troubleshooting is ongoing; further works will be completed under CRQ000009090334.