Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#16236: Unplanned outage - NBN - Hastings Point, NSW
Started:
14/08/2025 3:09pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-08-14 15:09:19
nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.
Posted: 2025-08-14 15:09:28
The field technician is now on-site to investigate a vectoring issue on a Line Termination card. Further updates will be communicated as progress reports from the field are received. An ETR of 14:00 AEST has been advised.