Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#15736: Unplanned outage - NBN - HOPPERS CROSSING,VIC-3029
Started:
01/08/2025 5:00pm
Estimated Resolution:
02/09/2025 10:00am
Type:
unscheduled
Posted: 2025-08-14 14:51:33
Total Impacted service(s)-1
AVC400056180434 listed under CVC000000768657
Posted: 2025-08-18 07:36:09
The estimated service restoration is now 2025-08-18 00:00:00
Posted: 2025-08-18 07:36:10
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-08-18 09:17:23
The estimated service restoration is now 2025-08-18 02:30:00
Posted: 2025-08-18 09:22:24
The estimated time of restoration has been updated to 18/08/2025 by 12:30
Posted: 2025-08-22 12:16:04
The estimated service restoration is now 2025-08-25 02:30:00
Posted: 2025-08-22 12:16:05
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-08-25 13:56:12
The estimated service restoration is now 2025-08-26 02:30:00
Posted: 2025-08-28 08:07:37
The estimated time of restoration has been updated to 26/08/2025 by 12:30
Posted: 2025-09-02 07:35:31
The estimated service restoration is now 2025-09-02 00:00:00
Posted: 2025-09-02 07:35:32
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers