Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#15701: Unplanned outage - NBN - BALD HILLS, QLD
Started:
01/07/2025 4:28pm
Estimated Resolution:
02/09/2025 5:30pm
Type:
unscheduled
Posted: 2025-08-14 14:50:39
Total Impacted service(s)-2
AVC400055729114 listed under CVC000000758391
AVC400055246109 listed under CVC000000758391
Posted: 2025-08-14 15:12:53
The estimated time of restoration has been updated to 08/08/2025 by 15:30
Posted: 2025-08-16 16:41:08
The estimated service restoration is now 2025-08-18 07:30:00
Posted: 2025-08-16 16:41:10
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-08-18 10:49:10
The estimated service restoration is now 2025-08-19 07:30:00
Posted: 2025-08-18 10:49:10
The estimated time of restoration has been updated to 19/08/2025 by 17:30
Posted: 2025-08-19 16:05:24
The estimated service restoration is now 2025-08-21 07:30:00
Posted: 2025-08-19 16:10:33
The estimated time of restoration has been updated to 21/08/2025 by 17:30
Posted: 2025-08-21 15:46:31
The estimated service restoration is now 2025-08-22 07:30:00
Posted: 2025-08-21 15:51:34
The estimated time of restoration has been updated to 22/08/2025 by 17:30
Posted: 2025-08-22 15:29:13
The estimated service restoration is now 2025-08-25 07:30:00
Posted: 2025-08-22 15:34:17
The estimated time of restoration has been updated to 25/08/2025 by 17:30
Posted: 2025-08-25 13:35:50
The estimated service restoration is now 2025-08-26 07:30:00
Posted: 2025-08-25 13:40:54
The estimated time of restoration has been updated to 26/08/2025 by 17:30
Posted: 2025-08-26 16:14:04
The estimated service restoration is now 2025-08-27 07:30:00
Posted: 2025-08-26 16:19:06
The estimated time of restoration has been updated to 27/08/2025 by 17:30
Posted: 2025-08-27 15:53:03
The estimated service restoration is now 2025-08-29 07:30:00
Posted: 2025-08-29 15:47:36
The estimated service restoration is now 2025-09-02 07:30:00
Posted: 2025-09-03 08:41:16
The estimated time of restoration has been updated to 02/09/2025 by 17:30