Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#14269: Unplanned Outage | NBN | FORESTVILLE,NSW
Started:
10/07/2025 8:45am
Estimated Resolution:
11/07/2025 12:30pm
Type:
unscheduled
Posted: 2025-07-10 17:23:05
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of FORESTVILLE and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-07-10 17:24:40
We wish to advise that the remote troubleshooting of an alarming network amplifier is currently in progress. Should remote troubleshooting efforts fail to restore services, it will be necessary for Field Services to attend on-site. Further updates will be provided upon the completion of troubleshooting.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-07-11 10:33:49
We wish to advise that the tech has replaced the backplane. Health checks will begin shortly.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-07-11 12:08:46
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.