Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#14256: Unplanned Outage | NBN | FOREST LAKE,QLD
Started:
10/07/2025 2:45pm
Estimated Resolution:
11/07/2025 9:30am
Type:
unscheduled
Posted: 2025-07-10 16:26:15
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of FOREST LAKE and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-07-10 16:27:37
We wish to advise that the network engineers remote troubleshooting has identified a potential issue with a faulty network device at the site that was unable to be corrected remotely. A field technician has been assigned a Ticket of Work to attend the site and perform investigations. An ETA of 22:30 AEST has been advised.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-07-11 09:18:25
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.