Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#12160: Planned Network Maintenance | NBN |NORTH ROCKS,NSW
Started:
23/05/2025 7:30am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-05-23 12:13:22
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of NORTH ROCKS and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-05-23 18:58:09
We wish to advise that A technician has attended the site and advised that the pit is full of water due to the heavy rain, so the network equipment in the node is not accessible. A vacuum truck is being organised to clean out the water. Further updates will be provided as more information, or an ETA, becomes available.