Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#11070: Unplanned Network Maintenance | NBN | MENTONE, VIC
Started:
23/04/2025 3:30pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-04-24 12:29:59
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of MENTONE and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cau
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cau
Posted: 2025-04-24 14:37:26
We wish to advise that the technician remains on-site investigating however the likely root cause is a damaged cable.
Posted: 2025-04-24 14:54:09
We wish to advise that the nbn can confirm the assigned technician is now on-site. Further updates will be communicated as progress reports from the field are received. An ETR will be communicated when available.
Posted: 2025-04-24 16:53:53
We wish to advise that the technician has advised that major civil works are required to restore service. A VAC truck and an additional resource has been arranged for Saturday morning to attempt a partial to full node recovery.