Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#10622: Unplanned Outage | NBN | ENGADINE,NSW
Started:
11/04/2025 10:00am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-04-11 09:59:16
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of ENGADINE and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-04-11 10:01:50
We wish to advise that the nbn is investigating an alarm to the fibre-node. If services are unable to be restored remotely, a field technician will be dispatched to the site.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-04-11 16:28:35
We wish to advise that a technician has arrived on-site and is scoping the works required to restore services. Further updates if works will take additional customers offline, or if additional assistance (such as civil crews etc) is required.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.