Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#10282: Unplanned Outage | NBN | DONCASTER, VIC
Started:
04/04/2025 9:15am
Estimated Resolution:
04/04/2025 5:45pm
Type:
unscheduled
Posted: 2025-04-04 11:30:34
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of DONCASTER and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-04-04 12:17:48
We wish to advise that the field technician has revised the estimated arrival time to 04/04/2025 by 14:30 AEDT

we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Posted: 2025-04-04 14:09:59
We wish to advise that the technician has arrived onsite. Progress updates will be provided.
Posted: 2025-04-04 16:45:34
We wish to advise that the t nbn is following up for an update from Field Services. The ETR has been tentatively revised.

we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Posted: 2025-04-04 17:23:16
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.