Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#10243: Unplanned Outage | NBN | Ingleburn, NSW
Started:
03/04/2025 9:45am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-04-03 15:06:39
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Ingleburn and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-04-03 15:07:31
We wish to advise that the Investigations by the technician indicate a cable break. A cable repair technician is being engaged to attend the site and conduct further scoping. The ETA will be provided when it becomes available.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-04-03 15:08:48
We wish to advise that the technician has arrived onsite. Progress updates will be provided.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-04-04 12:26:44
We wish to advise that the nbn is meeting with the construction team today to discuss a restoration plan. Further details will be provided when it is available.
The ETR will be revised when there is a restore time frame.
The ETR will be revised when there is a restore time frame.
Posted: 2025-04-04 14:11:40
We wish to advise that the civil crew are onsite. Cable haul and splicing will commence today.
Posted: 2025-04-04 16:24:36
We wish to advise that the Civil crews are on-site; hauling cabling is expected to be complete by 8:30PM.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.